More than half of energy customers are on poor value deal

Article from Which? on 1st November 2017

EnergyGas and electricity bills are higher than 10 years ago

Six in 10 energy customers are on out-of-contract gas and electricity tariffs and paying over the odds for the gas and electricity they use, the energy regulator Ofgem revealed.

Almost as many (58%) customers admit they’ve never changed energy supplier, or have switched only once. Those who do switch can be paying around £300 less for the same gas and electricity.

Although the number of customers on poor value (standard variable) tariffs has fallen in the last two years, progress ‘isn’t happening fast enough’ Ofgem said in its annual State of the Market report.

Which? managing director of home products and services, Alex Neill, said: ‘Today’s report makes it crystal clear that the energy market is not working for consumers, with far too many people still stuck on expensive standard variable tariffs.

As the temperature drops and bills start rising, it is vital that the Government’s interventions really do fix the broken energy market. ‘Our advice to consumers who aren’t getting a good deal is to switch to a better deal now, before you find yourself overpaying for another winter.’

Read more: – Which?

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